Frequently Asked Questions

Do I need travel insurance?

Yes it is highly recommended that you have travel insurance, especialy if your holding an internationl licence.

What are the drivers licence requirements for hiring a vehicle?

The person hiring the vehicle must be over 21 years of age. They must have an open licence with minimum of 2 years driving experience. International travelers must have a current international licence.

What payment options are available?

Fraser Dingo 4wd Hire excepts; cash, credit card, (visa or master card) and internet banking, A minimum deposit of 30% is required to secure an advance booking.

Do I need to pay a credit card bond?

Yes all our vehicle hires require a credit card bond of $1000.00 AUD (groups 23years & over) $2000 (groups under 21years) – this bond is authorised when you hire the vehicle and then canceled up to 48 hours after you return the vehicle in hired condition and it has been checked over by our mechanic during office hours.

Do I need to do a 4wd safety briefing?

Yes, this is a government requirement, and is usually best done the day before you want to depart to Fraser Island, but can also be done the morning of departure for the 10:15am barge. It takes about 1hour and this also gives us the opportunity to meet our clients.

What time does the barge to Fraser Island leave?

The barge to Fraser Island departs from River Heads, 1/2 an hour from Hervey Bay. The best barge departure times are 8.30am and 10.15am to Wangoolba Creek. The best barge return times are 3.00pm and 5.00pm from Wangoolba Creek, the barge takes approx. 1/2 an hour to return to River Heads. The barge departures to Kingfisher Bay Resort are 9:00am, 12:30pm and 3:30pm returning at 10:30am, 2:00pm and 5:00pm.

Where is Hervey Bay and our location?

Hervey Bay is situated approx. 4hours north of Brisbane on the Fraser Coast, we are not Rainbow Beach. The barge to Fraser Island departs from River Heads, approx. 1/2 an hours drive from Hervey Bay or 15mins from our office, as we are the closest 4wd hire to the barge. The hire vehicle is picked up and returned to our office in Hervey Bay (Urangan near the Hervey Bay Airport). We are also very close to the Hervey Bay airport, where flights come in from both Brisbane and Sydney.

What type of vehicles do we hire?

We have 5 seater Toyota Prado’s and Pajero’s with automatic transmission. They are great for the novice driver. All our vehicles have their own name and colour so you can get to know your vehicle persona and they look great in Fraser Island photos.

Is it hard to 4wd on Fraser Island?

No, 4WDriving isn’t hard as everybody imagines. Although tracks can get rough, if you take it easy and listen to instructions you will have an unforgettable and enjoyable experience!

What should I bring on my Fraser Island trip?

  • small pack with enough clothing for 2 or 3 days
  • a jumper and raincoat
  • sunscreen, insect repellant, hat
  • swimwear (the lakes are great for swimming)
  • a camera
  • money for souvenirs, snacks etc
  • sense of fun and adventure
  • practical shoes for walking (because the sand gets very hot in summer)
  • Toilet paper for camping
  • Your food

Where can I camp on Fraser Island?

You can camp in all the designated National Park campgrounds and beach camping zones, between Indian Head and Dilli Village on the Eastern beach. There are also some private campgrounds on the East Coast of Fraser Island if you are willing to pay more and get better facilities, such as undercover shelter sheds for wet weather, hot showers and flushing toilets. Ask us for more details.

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