CURRENT JOB OPENINGS!

Fraser Dingo 4wd Adventures is a 4wd hire, hike and tour operator based in Hervey Bay, specialising in 4wd Adventures to K’gari/ Fraser Island. We’re all about eco adventuring and professional customer service and love sharing our passion with our large variety of customers and our great team of employees. Our company is highly motivated in providing professional customer experiences and we believe in maintaining a progressive work environment for all our staff teams, with open communication and positive rewards.

Fraser Dingo 4wd Adventures is based in Hervey Bay on the Fraser Coast, the gateway to K’gari/ Fraser Island and the whale watching capital. Being a part of the Fraser Dingo team means that you get to work autonomously in a personal but also evolving and expanding company. Live in the beautiful Hervey Bay, enjoy a relaxed lifestyle and get to travel to Fraser Island occasionally. If you are friendly, outgoing and like to meet travellers from all around the world, then working with our team is for you!

Fraser Dingo is hiring on a rolling basis for the following roles.

TOURISM BOOKINGS ASSISTANT

Position: We are looking for a Tourism Bookings assistant with a minimum tourism diploma, or tertiary studies in tourism entry-level, workplace experience preferable. Casual award wages to start.

  • The opportunity to move to full time permanent work for the right candidate.
  • Well presented and hi-tech office space. Apple interface provided with iMac computers.
  • Working hours: week days approx 6-7 hours a day.

Requirements the successful candidate will need:

  • Experience in customer service, tourism, computer work and booking software.
  • Excellent level of English while simultaneously able to communicate with tourists from all around the world.
  • Great multitasker, quick learner and able to deal with processing large groups of people quickly and efficiently.
  • Answering the phone, taking bookings, communicating effectively but assertively!
  • Able to sell products and tours through your enthusiasm and professionalism.
  • Ability to handle busy stressful periods but also able to offer further skills to advance the business during quiet periods.
  • Work independently, think outside the box and confident in making your own decisions.
  • Precise attention to detail with no room for error when creating bookings and tours.

Responsibilities the successful candidate will need:

  • Covering for owner/managers when they are away
  • Opening and closing, overseeing lockup of workshop
  • Cash, eftpos and invoice handling
  • Maintaining a clean and ordered office workspace
  • Confirm booking dates correctly and copy information accurately
  • Oversee tour bookings are kept to required numbers
  • Open drivers license and own reliable transport

TOUR GUIDE – FRASER ISLAND 4WD TAGALONG

We run 2 and 3-day Tagalong & hiking tours to K’gari/ Fraser Island and are seeking an experienced Tour Guide to join our Fraser Dingo team. This is a diverse role that requires attention to detail, problem-solving skills, a high level of customer service and a passion for the environment. The candidate must be mature and able to organize large groups of people responsibly!

To be successful candidates must have:

  • Valid Drivers License
  • QLD Drivers Authorisation
  • Basic Mechanical knowledge
  • First Aid Certificate
  • Soft Sand and off-road driving experience
  • Possible experience in adventure tourism guiding
  • The ability to cook or oversee cooking for a large group is a must, with attention to detail around food hygiene and customer requirements
  • Broad-form knowledge of Fraser Island
  • Tertiary qualifications in a related field such as Certificate IV in Eco Tourism or Tour Guide Level 1 or 2 Accreditation would also be highly desirable, but not essential
  • As part of the role we may also require a support guide to facilitate our hiking tours!

Please note – This position is casual & if you are requiring full-time work it may not be suitable for your needs!

APPLYING

Expressions of interest for advertised positions should include a Resume/ CV and a detailed Cover Letter outlining your experience and why you feel this is the perfect role for you. Please ensure that documents are emailed in either PDF or Word format.

Please send applications to fraserdingo4wdhire@gmail.com.

As this is rolling recruitment we will follow up on your application if/when we are interested. If you don’t hear back from us, please presume we are not moving forward with your application at this current time but will keep you on file when other positions come up. Thank you!